Return Policy

At Supplyhut, your satisfaction is our priority. If something isn’t right, we’ll do our best to make it right.

✅ Returns Made Easy
We accept returns within 30 days of delivery for most items. Products must be unused, in original packaging, and in resalable condition.

🔁 How to Start a Return
Contact Us: Reach out to our support team via email or your account dashboard to request a return authorization.
Prepare Your Package: Securely package the item, including all original parts, accessories, and documentation.
Ship It Back: Send the return using the provided instructions. We’ll confirm once it’s received and inspected.

💵 Refunds
Refunds are issued to your original payment method.
Please allow 3–5 business days after we receive your return for processing.
Original shipping costs are non-refundable unless the return is due to our error.

🚫 Non-Returnable Items
We do not accept returns for:
Opened or used items
Custom or special-order products
Items returned after 30 days without prior approval

📦 Damaged or Incorrect Items
Received the wrong item or something damaged? We’ll fix it fast. Contact us within 7 days of delivery with your order number and a photo of the issue. We’ll send a replacement or refund right away.

🔄 Exchanges
We currently do not offer direct exchanges. If you need a different item, please return your original item and place a new order.

❓ Questions?
We’re here to help. Contact our customer service team anytime at customerservice@supplyhut.com