Shipping & Returns
If you are not completely satisfied with a product or you mistakenly ordered the wrong product, return the product (full cases only) within 30 days of receipt and we will give you a full refund.*
*The following types of returns will be refunded less shipping costs and are subject to a 20% restocking fee: orders shipped to an undeliverable address, error in the shipping address, orders cancelled or customer changed mind after the order shipped, and orders over $100.00. Clearance Items are not eligible for return.
For returns, please contact us at 216-417-1251 or email firstname.lastname@example.org and we will send you an RMA # to reference on your return label.
Orders cancelled before they are shipped are subject to a 20% restocking & processing fee.